Questions
Before you call
Am I tied in?
No. It is month to month, and you can stop whenever. If your website is in your own hosting account it stays with you; if we host it, we will hand it over.
How do I know it is working?
You get a dashboard showing every call and enquiry, which campaign it came from, and what it turned into. Not impressions — actual people who got in touch.
What do my customers actually see?
They tap the card on your counter with their phone — no app, no login — and land on your page: what is on offer, your times, and a button to book or get in touch. It takes them about three seconds.
Can I really run a prize draw?
Yes, and we write the rules so it is a prize draw and not an illegal lottery — which mostly means anyone can enter free without buying anything. It is a short piece of wording on your page and we put it there for you.
Do you need my Google password?
No. We never ask for your login. If your Google listing is not set up we will do that with you, in your own account, and you keep it.
What if I miss a call?
It still counts. The caller’s number lands in your dashboard marked as missed, so you can ring them back — that is usually the most valuable thing in there.
Will online orders print in my kitchen?
Not yet. Today an order arrives paid, in your dashboard, ready to hand over. Sending it straight into your till is being built properly — starting with Square — and we will not say it works until it does.
Do you do text message campaigns?
Not yet. Texting businesses and customers without the right registration is a good way to get a number blocked, so we are doing it properly before we do it at all.